What should I do before connecting to a Live Proctor?
Your webcam is installed and turned on. This is the fastest and most reliable way to successfully complete the exam.
With the exception of the International Code Council PRONTO website, all other programs and applications are closed.
You have your government-issued photo identification ready to show the Proctor. The identification must be valid (not expired) and include your signature. Examples include a driver’s license or a passport.
Your work station is clear of any papers and other miscellaneous items.
Where can I test my system for the Live Proctor Requirements?
You will be able to run a full system diagnostic test through the link provided: System Test
Before connecting to a live proctor, ensure that your browsers Pop-up blocker is disabled by following the help link: Disable pop-ups in your Browsers
What do I do if I encounter technical issues during my PRONTO exam?
If you encounter account, or purchasing issues, please send your:
